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WhatsApp: 800-462-4609Call: 800-462-4609
What's the billing period?

A day is measured as 24 hours for billing purposes.

Do I have to pay for insurance?

No insurance is required when payment is made with a credit card that includes insurance coverage for car rentals in Jamaica. Please confirm specific coverage for Third Party Liability and Collision Waiver in Jamaica with your card provider before selecting this option — you'll need to present proof of this coverage when you pick up the rental. Otherwise, you may choose from our Collision Damage Waiver (CDW) or Third Party Insurance (TPI).

What do I do if there's an accident?

Please dial 119 if you need an ambulance or the police. Also let us know as soon as possible by calling 876-430-7334. We offer roadside assistance between Lucea and Falmouth (the VIP Airport Pickup zone), and a replacement vehicle may be delivered to the scene.

What about taxes?

The only applicable tax is Jamaica's General Consumption Tax (GCT) of 15 percent. You'll see it updating just above the total on our online booking form. No surprises.

Are your vehicles tinted?

Some of our car rentals are tinted; some are not. If it matters to you, please indicate your preference in the “Notes” box on our booking form.

Are there old cars in your fleet?

Most of our car rentals are three years or younger. We replace older models every year so you can be assured of both safety and comfort.

What if I'm as far as Negril or Ocho Rios?

Our commitment to free VIP pickup is for the Montego Bay coastal region — from Falmouth (30 km east of Sangster International Airport) to Lucea (about 40 km to the west). For outlying and inland areas we assess individual requests, so please call 876-430-7334. Sharing your What3Words location can help us give you a speedier decision.

Do you charge for gas?

Rental cars are supplied with a full gas tank and we ask that you return it at the same level. A refueling charge plus a service fee will be applied if the gauge is lower when you return the keys.

Will I get a refund if I return the car early?

We don't accept payment before the first day of your rental period, and rental fees are non-refundable. Customers requesting a shorter rental period after collecting the vehicle may, at our sole discretion, be granted a “rental credit” not exceeding the value of unused days. Rental credit expires 365 days after it is issued and cannot be transferred to another driver.

Can I get a manual transmission vehicle?

All the car rentals in our fleet have automatic transmission with right-hand drive. For high-performance handling, please consider an SUV.

What documents do I need to rent a car?

You'll need a valid driver's license from your home country (held for at least 1 year), a valid passport or government-issued ID, and a major credit card in the renter's name. The primary driver must be 23 years or older.

Still have questions?

Our team is available 24/7 to help you with any questions about car rental in Montego Bay.

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